Frequently Asked Questions

Jaga Climate Systems is a European manufacturer of sustainable hydronic heating, cooling and ventilation solutions. Manufactured in Belgium and serving North American customers, Jaga systems use cutting-edge Low-H2O technology to reduce water and energy consumption, offering environmentally friendly and highly efficient climate control for homes, offices, and public spaces.

Jaga’s fan coil units offer both heating and cooling by circulating air over a water-based heat exchanger. Unlike traditional HVAC systems, Jaga fan coils operate with low energy consumption, are compatible with low-temperature systems like heat pumps, and provide precise climate control with quiet operation. 

All Jaga systems are manufactured at our state-of-the-art facility in Diepenbeek, Belgium, where we prioritize quality, precision and sustainability. You can click here to take a factory tour and see the production process from raw material through the final product!

Yes, Jaga systems are specifically engineered to perform efficiently in cold climates, such as those in Canada. Our Low-H2O technology ensures fast heat distribution and consistent comfort, even in freezing temperatures, while minimizing energy consumption.

Hydronic systems use water as the primary medium for heating and cooling. Warm or chilled water is circulated through radiators, convectors and fan coils to regulate indoor temperatures. Jaga’s systems can be used as a standalone heating and cooling or in conjunction with other systems, such as radiant flooring. Jaga’s hydronic systems are designed to react quickly, providing optimal comfort. They also use less water and energy, minimizing environmental impact.

Absolutely. Jaga systems are designed to meet the unique needs of different environments and can be used in both new construction and renovations:

●    Schools: Quiet operation and excellent air quality make Jaga systems ideal for educational spaces.

●    Hospitals and Nursing Homes: Our systems support strict hygiene requirements and efficient climate control in medical settings.

●    Historic Buildings: The compact and stylish design of Jaga units allows for seamless integration into heritage properties without compromising aesthetics or structural integrity.

●    Residential: Jaga offers a variety of solutions to meet the aesthetic and heating and cooling needs of most residential building construction. We also offer a number of solutions for single-family homes. 

If you encounter an issue, contact your sales representative. They can guide you through troubleshooting steps or help arrange a service visit if needed. Please have your product model and serial number ready for faster support.

For technical support, you can contact our dedicated North American support team via email or phone. Visit our Contact Us page for detailed contact information and service hours.

Jaga offers a unique combination of sustainability, innovation and performance. Our systems are engineered to reduce water and energy use, integrate seamlessly with renewable energy sources and deliver superior comfort. 
In addition, Jaga provides a superior level of support and service. Our engineering team will help you create the ideal product mix based on your space, heating and cooling needs and energy requirements. Beyond that, we provide logistical support from the doors of our warehouse to the site of your project. 

Yes, we take care of all logistics for our customers in the U.S. and Canada. With warehouses strategically located on the East and West Coasts, we ensure fast and efficient delivery to any North American location.

With our Low-H2O technology and efficient hydronic systems, our systems can reduce water usage by up to 90% and energy consumption by up to 30% compared to traditional systems. This not only lowers utility costs but also supports your sustainability goals.

We offer a wide range of hydronic heating and cooling systems, including fan coils, radiators, trench heating and perimeter systems. Each product is designed to deliver maximum efficiency and comfort, with options for both residential, commercial and industrial applications.

Jaga Climate Systems provides a comprehensive warranty to ensure peace of mind. Most products come with a 30-year warranty on heat exchangers and a 2-year warranty on other components. For specific details about your product, consult your warranty documentation or contact our support team.

●    Low-H2O Radiators and Convectors – High-efficiency heating units that use significantly less water than traditional radiators.

●    Fan Coil Units – Versatile solutions for both heating and cooling, designed for optimal efficiency in residential, commercial, and institutional buildings.

●    In-Floor Trench Heating and Cooling Systems – Discreet and powerful solutions that integrate seamlessly into floors, providing comfortable and even climate control.

●    Ventilation Systems – Fresh air solutions that improve indoor air quality while maintaining energy efficiency.

●    Hybrid and Renewable Energy-Compatible Systems – Jaga units are designed to work efficiently with heat pumps, solar energy, and other renewable technologies.

Jaga systems are highly versatile and can be used in a wide variety of settings, including residential homes, office buildings, schools, hospitals, retail spaces and even historic properties. Their compact size, energy efficiency, and customizable designs make them an excellent choice for both modern and traditional architecture.

Our patented Low-H2O technology allows our systems to use up to 90% less water than traditional heating systems. This reduces energy requirements for heating and cooling the water, resulting in lower utility costs and a smaller environmental footprint.

Delivery times vary depending on your location and the product ordered. In most cases, we can deliver within 2-4 weeks, thanks to our well-stocked North American warehouses and efficient logistics network.

Every Jaga product undergoes rigorous testing during manufacturing. From material selection to performance evaluations, our systems are built to meet the highest standards for durability, efficiency, and reliability. Our Belgian facility adheres to ISO-certified quality processes, ensuring every unit is built to last.

Low-H2O radiators are Jaga’s signature energy-efficient heating systems that use a fraction of the water required by traditional radiators. By heating smaller volumes of water more efficiently, they provide fast, consistent warmth while reducing energy consumption and carbon emissions. 

Jaga systems are designed with sustainability in mind, offering energy-efficient performance and eco-friendly materials. They can contribute multiple points toward LEED certification under categories like energy optimization, water conservation, and indoor environmental quality.